CANCELLATION & REFUND POLICY
- When we book services in advance and pay on behalf to honour the payment commitments to service providers, cancellation of services contracted for a particular departure resulting in the Company losing money depends upon the time of communication of cancellation to the supplier. Therefore any cancellation of tour booking by the participant will attract cancellation charges as per the tour policy applicable at the time of booking.
- As per the Booking Conditions, the said cancellation may attract the actual cancellation charges in addition to the actual expenditure incurred towards visas, insurance, domestic air tickets, pre-paid foreign exchange etc. and the Company reserves the right to recover the same from the Client.
- If the Client wants to amend or change the booking or transfer it to a person travelling in writing mailed or e-mailed to the address as working days within office time. Please note the applicable cancellation charges mentioned are for services booked for confirmed itineraries alone.
- We need to receive notice in writing at our registered voucher holder any applicable refunds will be considered at our discretion and based on arrangements made. In the below format, any disputes point will be non-refundable.
- Please note that your cancellation is covered under the terms of your travel policy, you may be able to reclaim your cancellation charges through the proper insurer.
- The Company shall not be responsible and / or liable for any damage caused to the Client due to reasons beyond the control of the Company (Force Majeure / Vis Majeure).
- Any refund payable will be paid back after the company receives refund from the respective authorities. The company deducts processing charges from the refund amount as per the policy.
| No of days prior to departure | % of cancellation charges of your tour cost/deposit |
|---|---|
| More than 90 Days | 10% |
| 89 to 60 Days | 30% |
| 59 to 30 Days | 50% |
| Less than 30 Days | 100% |
REFUND POLICY
(A)- Refunds if any, for transaction / modification / amendments / alternation and / or cancellations etc. of any tour will be paid directly to the guest by "A/c payee" cheque, in Indian Rupees at the prevailing rate of exchange on the date of the cheque, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments in part or whole were made in foreign currency.
- (i)- No Refund will be payable
- (ii)- For any unutilized services of the tour including the mode to whatsoever reasons.
- (iii)- Any person decides and / or is required to cancel the tour due to personal reasons like illness by the concerned Government.
- (iv)- If he/she wants to indefinitely postpone due to a moral identity, region, or political calamities or any other unforeseen calamities.
- (v)- Refund is not payable either on a refund from Indian World tours wherein air tickets are non-refundable and also change is not allowed.
(B)- For all Credit payments - Payment received by Cards and if there is any refund, such refund will be done through the respective card's Financial Institution and credited to the same card. The charges for the transaction will be borne by the guest.
THE COMPANY RESERVES THE RIGHT TO
Take the bookings for foreign tours and refund the tour.
Cancel bookings on their sole discretion after the payment without
assigning any reason. In this case the company shall refund the money
to the guest.
MODE OF TRANSACTION WHEN REFUND IS MADE
All refunds will be made only after the client has filled all the
necessary documents and the amount shall be transfer only to the
concern account holder whose name was used for the particular tour or
package.
Refunds for payments made by cash will be refunded in package and
through bank transfer. There will be no Cash payment.
Full refund Amount will not be completed after 3 working days and will
not notify to the client after full refund amount is made.
For transactions made via finance company's card, then the first
refund amount paid by the guest will made within 7 working days, but
only through bank transfer or cheque.
TRAVELOSEI PROMISE
What To Expect?
The Real India,
Re-Imagined For You
India is not just a destination - it's a world with-in the world. TRAVELOSEI go far beyond guide-books to offer you an India that is authentic yet exclusive, spiritual yet sophisticated delivered through private doors, rare access, and impeccable attention to details.
Trusted By Global Elites
From World Class Leaders to Forbes Listed Families and international Royalties to
visionary CEOS.
Our clientele chooses us for one reason - We Know India. Over two decades of providing
experiences which aren't just luxurious - they are intimate, curated & wildly rare.
Bespoke Travel Experience
For those who seek truth in detail, art in hospitality, and identity in experience. Our Luxury Travel Architect work discreetly and personally with you to craft travel experiences that go beyond 5 Stars, where every detail whispers luxury - and legacy.
White-Glove Concierge
24 X 7 Dedicated Concierge Support even in the wildest corners of India. At TRAVELOSEI, our concierge team ensures that everything-from airport- tarmac pick-ups, last minute reservations and private spiritual sessions - is handled before you even ask.




